24 Responses

  1. Wendy Ledington September 9, 2016 at 2:36 pm

    Purchased a Kia Sedona and had a issue with the reversing sensors. After a few phone calls and a number of weeks, got to speak to Julie.
    What a lovely lady! Was polite and calm and really sorted out the problem. I can not praise her enough or thank her enough for all of her help.
    Felt like I was talking to a friend.
    Love the car and have no regrets in the purchase what so ever. AND would recommend this company if you are looking for a wheelchair adapted car.
    Thanks to you all but especially to Julie.

  2. Hilary Coles September 19, 2016 at 1:36 pm

    I recently bought an adapted car from Wheelchair Cars and was really pleased with the service. Informative, helpful, delivery exactly as planned and part ex car taken away. Car was a good price and a fair price given for part ex. Thank you.

  3. muhammad irfan September 29, 2016 at 10:50 am

    i recently have dealt with this dealer for a part ex with an adopted car i found them trusty ,helpful, and good services provider, i recomend for a satisfactory dealer for a good adapted car.

  4. Sue Ryan November 29, 2016 at 10:35 pm

    I spoke to a lovely Lady called Julie, who was very friendly, just like a friend. Told me to come down and see if I could find anything I am looking for. I am pleased to say I purchased my first WAV car there, as I was looking for a small one for my scooter. Which I am delighted with. I was very surprised how all their cars are kept in pristine condition. After having viewed cars at other garages. Peter showed me round several of their cars. I noticed all looked in mint condition. Peter found me a small one I could easily drive. (after being use to a small car). I also got a fair price for my car in part-exchange. They were all very helpful, and would well recommend them to anybody. Their after care is excellent.
    Thank you Peter, Callum and Julie.
    Sue Ryan

  5. Chris Kemble December 10, 2016 at 11:54 am

    Purchased a lovely Vauxhall Agila from Wheelchaircars this week for my Mum and received a first class service from start to finish.

    Being based down on the South Coast I had a lot of questions about buying a car from quite a distance away, however based on their good reputation I thought it worth exploring this possibility. I was immediately put at ease with the quick, detailed and helpful responses I got to my questions. It was evident that customer satisfaction was a priority and Peter and Julie went out their way to ensure that everything went smoothly.

    There was a problem my end with the transporter I hired turning up much later than arranged, this meant he didn’t get to the garage until after closing hours! However, Peter was fantastic and stayed late to ensure the move went ahead. Customer service at its best!

    I received the car which arrived in pristine condition and I’m delighted with it.

    I would highly recommend WheelChair Cars for anyone thinking of purchasing a car and looking to deal with people who are honest, reliable and customer focused.

    Thank you!

  6. Gill Huggins December 15, 2016 at 12:30 pm

    Recently purchased a Renault Espace from Wheelchair cars. Had excellent service and everyone most helpful. Had a couple of problems to begin with, but thanks to Julie everything got sorted. Really pleased with the car and would certainly recommend Wheelchair cars to anyone. Thanks Julie for your help and friendly personality!!

  7. Enid Eard*** December 19, 2016 at 12:17 am

    I recently purchased aHyundII10 from Patricroft .Peter,and his team ,ie Julie a Callum were absolutely fantastic ,nothing was too much trouble ,my thanks to all of you
    I would have no hesitation in recommending this company

    I would be happy to recommend to anybody buying from this company

  8. Ray F Walton February 13, 2017 at 3:50 pm

    To say I am a fussy so and so is in my wife’s oppinion “is an understatement”. So with that in mind, plus the fact I have been driving wheelchair adapted vehicles for the last 16 years, I hope you will appreciate this open, honest and frank feedback.

    I came across Wheelchair Cars on eBay by sheer luck. My search criteria was very precise. Having already bought on 4 seater plus wheelchair user Fiat Doblo for use abroad I wanted another.

    However the Renault I spotted on line looked too nice to miss though! A quick call to the office and that was us on our way, less Lilie Rose who was in school at the time.

    Long story short the Renault just didn’t cut it for us but the Silver 3 seat Fiat Doblo did.

    Bought, paid for and delivered to our front door all within the blink of an eye. Brilliant! That was until a huge problem occured. My son decided to invite his girlfriend along with us to the Lakes. Whoops! Four bums into 3 seats just does not go.

    Quick as a flash I was on the phone to Wheelchair Cars. Visit number two arranged and Kia Sedona chosen. Now this is where I really have to say “what a fantastic way of dealing with loyal customers Wheelchair Cars excelled themselves”.

    No rip off on the trade in. No hassle switching the private registration, again. Every single thing I could wish for was taken care of from start to finish. Even down to a free replacement catch for the rear ramp when it decided to pop off 3 months after purchase. Simple wear and tear but still nothing was too much for the fantastic folk.

    Three questions I always ask my self after making a purchase.
    1) Did I leave with a huge smile on my face? Answer. Most certainly.
    2) Would I buy from them again? Answer Yes.
    And finally number
    3) Would I genuinely recommend a friend and more importantly a stranger to deal with this company. The answer with hand on heart would most certainly be YES.

    Thank you for making our lives that little bit better by listening, helping and providing us with an outstanding service.

    Kind regards from the Walton Family.

  9. Geoff & Julie Derby March 9, 2017 at 8:48 am

    We have had a wheelchair car from Peter and have had an excellent deal and service and would recommend and would trade again kind regards from the Potter family.

  10. Jackie jones March 12, 2017 at 6:28 pm

    We recently bought a car fro wheelchaircars, the service we received was faultless.
    Julie gave us all the information we needed to know,(and more)
    What a lovely person and Peter who delivered the car, nothing was to much trouble.
    He was quick efficient, very pleasant and a pleasure to deal with.

    I would highly recommend this company and give them 5 stars (perfect teamwork)

  11. Michael and Isobel racewell March 28, 2017 at 8:18 pm

    Our recent purchase of a Renault Kangoo Expression is an absolute dream. It was delivered with a smile by Peter, right on the dot despite the long distance to Aberdeen, and he meticulously went through all the operations with us plus we did a test drive. It’s everything we wanted and wish we had done this years ago – so easy to operate. Thanks very much to Peter and also to Julie who was so helpful over the phone.
    Michael and Isobel

  12. Joyce Ashton April 12, 2017 at 10:07 am

    This is a most caring and compassionate firm. They helped me to choose a suitable car for my disabled mother and were very sensitive and understanding of her needs. Julie gave me excellent advice and is a very knowledgeable and caring person who makes a great effort to ensure the car is right for you.
    Thanks to her I was able to select the right car for Mum and paid a deposit and made plans to have it delivered to our home.
    Sadly It was not to be as Mum caught a cold which turned to pneumonia and she passed away in hospital.
    I have just rung to inform them and yet again I am impressed, despite the car being held in reserve for many weeks Julie has refunded my deposit in full and has taken the time to have a lovely chat with me on the phone. Thank you for making everything so easy for me at this difficult time, I am very impressed by this company and by it’s caring staff.

  13. ANN PETER REED May 12, 2017 at 7:15 am

    purchased a citroen berlingo and callum made the whole deal quite a pleasure as he really looked after us during the sale thank you

  14. Alan Howarth May 21, 2017 at 8:43 am

    Purchase a wheelchair access converted Peugeot Partner very recently and the service and help from Callum was excellent. Lets hope the car is as good, on first usage it would appear so. Thank you.

  15. Mr Alex Perry May 24, 2017 at 3:56 pm

    Purchased a mobility vehicle for my mobility scooter from Peter and Julie In November 2016. They are both genuine and reliable people who offer a trustworthy service. They showed us everything we needed to know about the vehicle and their after sales support is fantastic. Nothing was too much trouble for Peter when we needed some extra help with the vehicle and we would highly recommend their company and would not hesitate using them again.

  16. Tony Oliver June 1, 2017 at 1:42 pm

    A 1.4 petrol Fiat Doblo arrived yesterday to my house driven by Peter, from Manchester to Cornwall to deliver it, He took the time to explain all the details and take my wheelchair bound wife into the vehicle for a short test run. Lovely people to deal with, only disappointment the car does not have a 3 litre V6 engine (joking)

  17. David Johnston June 10, 2017 at 10:04 am

    Went to view the cars not really sure what i was looking for, they were really really helpful nothing was to much trouble finally decided on a voltswagon caddy which had a few small defects (i’m really fussy) which were sorted with no problems at all. it was delivered today to my home and shown how to work everything and all the little jobs had been done. The service is amazing can not help you enough.

  18. Bob and NANCY mottershead June 27, 2017 at 8:18 pm

    We wanted a small inexpensive wheelchair adapted vehicle to take my wife’s mum out in now she has lost mobility. For under £5k we got an excellent Renault kangoo with under 6k genuine miles on the clock which looked and smelt like a new car. Pete gave us a great demo of the vehicle showing us how to use the ramp and connections and we went on an extensive test drive. Pete had put four new tyres on the car as the originals were getting old despite the low mileage. All paperwork was present and correct and he even provided a stamp for the dvla. We are delighted that we will be able to add to the quality of my mum in laws life for a price we can afford and the car was as described and Pete was very helpful and understanding with no sales pressure whatsoever. Many thanks.

  19. Michelle - Liverpool July 4, 2017 at 7:05 am

    Hi all, I wanted to let you know I had fantastic customer service from all of you. The car I bought is a dream to drive and my car is an automatic. This company are really friendly, professional and go the extra mile to ensure you are happy with your purchase. Top Class SERVICE I received. The whole experience was delightful, easy and welcoming.

    Big thanks and would definitely recommend this company.

    Michelle (Liverpool)

  20. George morton Liverpool August 21, 2017 at 1:01 pm

    Bought a Citroen berlingo from Doug on Sunday excellent customer service not pushy just let you examine the car and take it for a test drive. Excellent value for money would highly recommend this seller in your looking for your next car. Thankyou so much

  21. Patricia Parry August 29, 2017 at 8:09 pm

    Purchased a BMW was exactly as advertised, really friendly guy really helpful. Drives great really happy with it.

  22. Jane & Nick Heron September 11, 2017 at 7:43 pm

    We purchased a Renault Kangoo and Peter bought it down for us to look at. He was very helpful and friendly, explained how everything worked , nothing was to much trouble. The car is just what we want , in wonderful condition and easy to drive.
    What a wonderful service, Thank you.

  23. susie mills September 29, 2017 at 9:16 am

    My brothers negotiated with Wheelchair Cars. Peter very informative and not pushy. Fiat Doblo delivered with one week of seeing car to Ipswich from Eccles. Very clean, serviced, MOT, taxed, all paperwork completed so I could just “drive away into the sunset” with my mummy.
    I have recommended Wheelchair Cars to friends who need wheelchair access for their loved ones. Customr service cannot be faulted.

  24. Sarah in Dorset October 1, 2017 at 6:26 pm

    Found internal transfer VW at wheelchair cars, needed urgently but also needed some extra adaptations from Sirus. Peter assured me he would not let the car go until I had investigated, he even took the car to Sirus for them to look it over. The car had 3000 miles on when purchased in Dec 2016, it now has 13,000. Some problems with Fuel injectors but Julie really helped to come to a happy resolution, Thanks Wheelchair cars, I love my Caddy.

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